Legal
Privacy Policy
How Metro handles the information you provide.
Information We Collect
Metro collects the information you provide through case intake and correspondence, including property information, owner and contact information, tenancy details, occupant information, case history and any documents you choose to upload.
How Information Is Used
Information is used to review your matter, provide the free initial consultation, identify appropriate services, prepare documents and coordinate services you authorize. Information may be used to prepare service authorizations, agreements and invoices.
Sharing
Information may be shared with courts, process servers, sheriff's offices, mailing services and other third parties only as needed to perform services you authorize, or where required by law or court rule. Metro does not sell customer information.
Service Providers
Metro uses third-party business systems for case management, scheduling, document delivery and payment processing. Those providers process information only to support Metro's services.
Retention
Case records are retained for the period needed to provide services, meet business and recordkeeping requirements and resolve any dispute.
Security
Metro uses reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure.
Your Choices
You may request access to, correction of, or deletion of your information, subject to recordkeeping and legal obligations.
Contact
Questions about this policy may be directed to help@metroeviction.com.